SYNTHETIC PERFORMANCE MONITORING

See Every Connection.

See Ever Solve Every Bottleneck.

Monitor critical IT services and applications in real time to improve performance, validate SLAs, reduce risk, and resolve issues before users are affected.

UXM synthetic monitoring view listing applications with type, region, destination, availability percentage, failed trend and last check time, above a failures and response time over time chart.

KEY CAPABILITIES

Complete Visibility Across Every Layer of Your Digital Workplace.

Active Directory Monitoring

•Monitor authentication latency and availability
•Track domain controller responsiveness
•Monitor both AD and Azure AD (Microsoft Entra ID) for failures and access issues

Internet Connectivity Testing

•Validate outbound internet access from internal networks or remote locations
•Run HTTP(S) tests against critical external endpoints (e.g., Microsoft 365, public APIs)
•Check DNS resolution, SSL validity, and routing health

Internal Infrastructure Monitoring

•Perform ping, TCP/UDP port checks, DNS lookups, and traceroutes
•Monitor internal web servers, file shares, proxy servers, and core services

Web, SaaS & API Monitoring

•Monitor availability, response time, and content accuracy of key web and SaaS applications
•Test RESTful APIs for uptime, latency, and data validation

Deployment Flexibility: Cloud, On-Prem, and Desktop

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Cloud Monitoring: Launch tests from globally distributed cloud locations

•On-Prem Monitoring: Deploy lightweight agents inside your datacenter or network
•Desktop Agent Testing: Run tests directly from the UXM Desktop Agent for remote offices, branch users, or localized experience validation

Centralized Dashboard.

End-to-End Visibility.

All test data is centralized in a unified dashboard, giving you end-to-end visibility regardless of where the test originates.

PERFORMANCE TRENDS

Failures and Response Time Over Time

Visualize failures, successes, and average response time over time to quickly identify issues and performance trends across your entire IT stack.

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UXM service availability and performance over time chart showing failed and successful checks as stacked bars with an average response time line.
PROACTIVE ALERTING

Get Alerted. Investigate Fast.

Validate key services availability and get alerted into example ServiceNow incidents so your team can investigate and resolve issues quickly.

Learn more ›

UXM alert email for an Outlook synthetic alert, describing the triggered condition and event trigger with an Open in Dashboard button.

TURN INSIGHTS INTO ACTION

See UXM in action

UXM brings performance, health, and usage data together so you can make confident decisions across your digital workplace.

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Fast deployment

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Real-world data

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Confident decisions