UXM gives IT teams the power to take full control of their application ecosystem — delivering deep visibility, actionable insights into usage.

SaaS & Web-Based Tools
Terminal (Green Screen) Systems
Unified Communications Tools
Know what’s running, where it’s running, and how it’s being used.
UXM captures real user interaction to deliver accurate and meaningful usage data across all application types – whether Desktop, Web, or SaaS.
Time in Screen Focus: Understand how long an app is actively being used while in the foreground.
In-App Button Clicks:Track actual user engagement by monitoring interface interaction.
Activity Context: Monitor specific activities, such as ‘looking up a customer account,’ to measure task-based productivity.
Unified Communication Monitoring: For platforms like Microsoft Teams, UXM can track usage at the call level (audio/video).
Device-Wide Usage: If needed, monitor overall PC/laptop usage to gain full endpoint visibility.
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ADOPTION & USAGE INSIGHTS
Track Microsoft 365 Copilot usage across users, apps, and departments to identify adoption gaps and where action is needed.
Monitor overall adoption rates and active users
Track usage trends over time
Compare adoption across Microsoft 365 applications
Identify low-adoption departments and apps
Detect at-risk or inactive users
Drill down into individual user activity and engagement
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Identify installed software that hasn’t been used recently to reduce costs, declutter endpoints, and tighten security.
Identify underutilized or redundant applications
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Ensure your teams are getting the most out of critical tools.
Find enablement needs
Pinpoint where targeted training or onboarding is needed.
Improve productivity
Improve device performance by cutting software clutter
UXM helps you keep your endpoint environment lean, secure, and efficient.
Identify inactive users across web and SaaS platforms
Revoke unused licenses to reduce cost and management complexity
Enhance security by limiting access to what’s truly needed
With UXM, you can simplify identity management while keeping spend and risk in check.
UXM gives IT teams the insight they need to improve experiences, optimize spend, and drive business outcomes.
Improve User Experience
TURN INSIGHTS INTO ACTION
UXM brings performance, health, and usage data together so you can make confident decisions across your digital workplace.
Fast deployment
•Real-world data
•Confident decisions