VDI & DaaS Monitoring
Real User Monitoring (RUM)

UXM delivers powerful monitoring, alerting, and analytics across your VDI and DaaS infrastructure —enabling IT teams to optimize performance, reduce downtime, and deliver a seamless end-user experience.

Whether you rely on Microsoft Azure Virtual Desktop (AVD), Citrix, or other virtualization platforms, UXM provides deep insights into every layer of your environment—endpoints, sessions, applications, infrastructure, and cloud services.

Key Capabilities

Proactive Issue Detection

• Continuously scans for user session slowdowns and application/server bottlenecks

• Sends real-time alerts to IT operations to reduce user disruption and availability risks

Agent + Agentless Data Collection

• Over 100s real-time performance metrics and logs

• Combines endpoint agents and native API integrations for complete coverage

 User Experience Analytics

• Track key user-centric KPIs like:

  • Session count and logon duration

  • Input delay (screen lag) at user session and application levels

  • Application crashes and hangs

  • Network latency, round-trip time and bandwidth available

• Drive proactive troubleshooting and experience optimization

Infrastructure Health Monitoring

• Visibility into host, VM, and resource health across your VDI and DaaS stack

• Monitor and alert on CPU, memory, disk, storage usage bottlenecks to maintain peak performance

Application Usage Insights

• Understand which applications and processes are active across your environment

• Monitor app concurrency, load times, and resource consumption
   

Why UXM?
UXM enables IT teams to see more, solve faster, and prevent downtime—turning EUC complexity into a strategic advantage.
 
Empower your hybrid workforce with fast, reliable, and fully optimized virtual desktops.