VDI & DaaS Monitoring
Real User Monitoring (RUM)

UXM delivers powerful monitoring, alerting, and analytics across your VDI and DaaS infrastructure - enabling IT teams to optimize performance, reduce downtime, and deliver a seamless end-user experience.

Whether you rely on Microsoft Azure Virtual Desktop (AVD), Citrix, or other virtualization platforms, UXM provides deep insights into every layer of your environment - endpoints, sessions, applications, infrastructure, and cloud services.

Key Capabilities

Proactive Issue Detection

• Continuously scans for user session slowdowns and application/server bottlenecks

• Sends real-time alerts to IT operations to reduce user disruption and availability risks

Agent + Agentless Data Collection

• Over 100s real-time performance metrics and logs

• Combines endpoint agents and native API integrations for complete coverage

 User Experience Analytics

• Track key user-centric KPIs like:

  • Session count and logon duration

  • Input delay (screen lag) at user session and application levels

  • Application crashes and hangs

  • Network latency, round-trip time and bandwidth available

• Drive proactive troubleshooting and experience optimization

Infrastructure Health Monitoring

• Visibility into host, VM, and resource health across your VDI and DaaS stack

• Monitor and alert on CPU, memory, disk, storage usage bottlenecks to maintain peak performance

Application Usage Insights

• Understand which applications and processes are active across your environment

• Monitor app concurrency, load times, and resource consumption
   

Why UXM?
UXM enables IT teams to see more, solve faster, and prevent downtime - turning EUC complexity into a strategic advantage.
 
Empower your hybrid workforce with fast, reliable, and fully optimized virtual desktops.