SaaS and Web App
Real User Monitoring (RUM)
Ensure peak SaaS and web app performance for every user, on every endpoint, everywhere.
UXM provides easy, real-time monitoring and troubleshooting for any SaaS and web applications, enhancing digital employee experience and enabling quick resolution of performance issues.
User-Focused Troubleshooting
UXM offers intuitive dashboards that provide real-time insights into SaaS and Web App performance, including:
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Page Load times,
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Time to First Byte (TTFB),
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First Contentful Paint (FCP),
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Web Vitals (Largest Contentful Paint (LCP), Interaction to Next Paint (INP), Cumulative Layout Shift (CLS)),
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Network latency and Bandwidth availability by Location/App/User/Session/Transaction/Request
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Errors originating from the server, client, or network.
UXM is device, location, and application agnostic, enabling rapid identification of issues and alerting.
Business Transaction Monitoring
Use Apdex scoring and track user-centric business activities such as "Opening invoices", "Searching customer orders", and other critical tasks to ensure application behavior aligns with business outcomes.
User and Application-Centric Operational Insights
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Quick Health Overview: Customizable experience scores for SaaS and internal apps based on business transaction KPIs, Apdex, Web Vitals (for web app quality), infrastructure metrics like network latency and available bandwidth, and errors originating from the server, client, or network.
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Detailed Performance Data: Real-time and historical data segmented by location, endpoint, user, connect, backend, and client navigation stages.
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Usage Analytics: Comprehensive metrics on application usage, unique user counts, session/page visits, browser versions, and location data.
Easy Deployment & Use
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Ready-to-Use: Quickly monitor popular SaaS applications or add custom apps.
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Browser Extensions for SaaS internal internal facing web app: Simple deployment via Google Chrome, Microsoft Edge, Firefox, and Safari.
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JavaScript Injection for Public Pages: Lightweight script for capturing web app user performance on public-facing pages from the server side.
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Instant Performance Monitoring: Out of the box scoring profiles for immediate performance observability.
Automatic scan for the most common endpoint health and performance issues. Filter on severity, type, endpoint etc. Get alerted, open ticket or kickoff a remediation workflow.
Full details by business transaction , page load or async call. Drill down to location, users, sessions , single request, errors, and origin endpoint hardware. Check user network conditions for network latency, bandwidth avail. and local endpoint wifi conditions.
