Unlocking the Economic Value of Digital Employee Experience (DEX) Monitoring with UXM

In today’s digital-first work environment, the employee experience is defined by how well technology supports day-to-day tasks. When apps are slow, devices lag, or systems underperform, productivity suffers — and so does morale.

This is where Digital Employee Experience (DEX) monitoring becomes vital. UXM — a modern Digital Workplace Observability Platform — gives organizations a complete view of how their endpoints, applications, and networks are performing in real time. The result? Smoother workflows, smarter decisions, and measurable cost savings.

What is UXM?

UXM offers Real User Monitoring (RUM) capabilities, allowing organizations to monitor most applications — including web apps, SaaS platforms, desktop software, VDI environments, and even legacy green screen applications — from the real user’s perspective. This ensures no blind spots in visibility, capturing performance issues exactly as employees experience them, including incidents like VDI lag, web app delays, or legacy terminal slowness.

UXM is a lightweight, scalable digital workplace observability platform designed to monitor, analyze, and optimize digital experiences across the entire organization. It provides real-time insights into endpoint performance, application usage, and network reliability — all with minimal system impact. Supporting Windows, macOS, Linux, and UNIX, UXM integrates seamlessly with over 100 third-party tools and is ready to scale from small teams to enterprises managing over 100,000 endpoints.

How UXM Delivers Economic Value

1. Boosts Productivity with Real-Time Monitoring

UXM gives IT teams full visibility into performance issues — across endpoints, apps, and networks — enabling proactive fixes before users are impacted. This leads to smoother workflows, faster task completion, and more consistent productivity.

2. Reduces IT Support Costs

With over 100 built-in dashboards, reports, and alerts, UXM helps IT teams resolve problems faster, lower ticket volumes, and automate common fixes — significantly cutting support overhead.

3. Optimizes Hardware and Software Investments

UXM identifies underperforming endpoints and unused software. This allows IT to prioritize meaningful upgrades, reduce unnecessary management and spending, and better align purchases with actual business needs.

4. Optimizes Application Usage

By tracking app usage across users and departments, UXM shows which tools provide value — and which don’t. Organizations can consolidate redundant apps, promote adoption of high-impact tools, and remove those that are no longer needed.

5. Controls Web & SaaS Access Sprawl

UXM highlights inactive users and rarely used SaaS subscriptions, helping IT teams eliminate unnecessary access. It can also identify users not utilizing premium features, allowing businesses to downgrade them to more cost-effective plans. This reduces subscription costs while maintaining essential functionality.

6. Improves Employee Retention

Employees stay longer when their tools work smoothly. UXM ensures reliable access to the right technology — boosting satisfaction, reducing frustration, and lowering turnover costs.

Key Features That Drive These Benefits

• Lightweight agent (25MB RAM, 0.5% CPU) for minimal device impact

• Real-time monitoring of endpoints, apps, and network health

• 100+ prebuilt dashboards, alerts, and reports

• Cross-platform support: Windows, macOS, Linux, and UNIX

• Seamless integration with 100+ third-party systems

• Flexible deployment: SaaS or on-prem

• Splunk-native OEM compatibility

• Embedded in Dell Wyse Thin Client devices

• AI and ML automation for proactive issue resolution and optimization

Who is UXM For?

UXM is built for IT leaders, CIOs, digital operations teams, and enterprise IT departments that need to manage performance at scale. Whether you’re supporting a hybrid workforce, securing cloud infrastructure, or optimizing software ROI, UXM provides the data and tools to improve decision-making, reduce digital friction, and enhance employee experience across any industry.

Final Thought

UXM is more than a performance monitoring tool — it’s a digital workplace optimizer. With real-time visibility and actionable usage insights, it empowers businesses to reduce waste, streamline subscriptions, and eliminate premium features that go unused. The result is a simpler, more efficient digital ecosystem — with better tools, happier users, and measurable ROI.

Start monitoring what matters—with UXM. GET STARTED